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5 KPI’s Your Auto Shop is Not Tracking

LPM - KPIs

 
Here at Labor Profit Management we would like to highlight Ratchet + Wrench’s Shop Performance Survey. They have assemble a respectable cross section of shops across the nation and the they came back with some noteworthy results. It turns out that most shops don’t track or have a way to track Effective Labor Rate, Technician Efficiency, Technician Productivity, Net Profit and Gross Profit on Labor.

These are the least tracked Key Performance Indicators by shops all over the nation. These are important KPI’s that can help strengthen your business and help you lessen the hurt of slow months and maximize the benefits during your busiest times of the year. If this sounds like your shop then give us a call and we’ll help you start plugging the monetary leaks that clearly plague so many shops in our industry.

We know that it seems like a lot to keep track of on a regular basis and that’s most likely the reason shops do not consistently track all five of these Key Performance Indicators across the board. But there is a light at the end of the tunnel. Labor Profit Management is an all in one solution that can produce easy to read reports whenever you need them.

Your technicians can access their time clock independently and log the work they perform throughout the day just as easily as you can oversee your daily, weekly or monthly numbers. With a full support staff ready to answer any questions you may have, you can start making the money that you would otherwise be losing to lost labor dollars. If you have any questions about how to start maximizing your profit potential, feel free to look over our site and give us a call!

Here is a link to their Shop Performance Survey where you can preview a sample of their 45 page report: CLICK HERE

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Automotive Time Clock

Do you own or manage an auto repair shop? Then you probably have an automotive time clock. But contrary to popular belief not all Auto Shop Time Clocks are created equal. Labor Profit Management will not only record your technicians clocking-in and clocking-out but track the ELR (Effective Labor Rate) for each of your technicians and service advisors.Labor Profit Management will provide you with an easy to read report so you can monitor your progress to saving those dollars you’ve been losing due to inefficiency. You will now have all of this information at your fingertips and thanks to our customizable e-codes you can also track how much time your technicians are spending on other individual tasks like shop maintenance.
Everyone knows that knowledge is power but you don’t realize how much power you’re missing out on until you see the level of detail provided by Labor Profit Management’s Automotive Time Clock. Some might say that they already have the ability to track time spent on individual repairs or that they’ve neglected to run these reports because they see that their technicians are busy. But busy does not equal efficient. Can you tell how long they spend on warranty work, or waiting for authorization from the customer to perform the work, or how long they spend waiting for parts to arrive? If you can’t produce a report with this level of detail then it is near impossible to improve your technician’s efficiency.
Labor Profit Management understands your frustrations and wants to make the process of dialing down those lost labor dollars by helping you run a more efficient shop. This does not mean cutting down on hours or paying your technicians less. By improving your efficiency you will be able to service vehicles faster which, in turn, will allow you to increase your weekly car count. All of this leads to more profit dollars for you. This why it is important to have a system in place for technician labor tracking.
Labor Profit Management integrates seamlessly with NAPA TRACS, Mitchel1, ROWriter, Alldata and TCS shop management systems. No double entry once you enter the information it will upload into Labor Profit Management.
If you have any questions regarding your shop’s efficiency or you want to sign up today, give us a call at: 1-888-546-2272

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Auto Shop Time Clock

Auto shops are unique when it comes to time clocks. Gone are the days of the simple “clock in/clock out” method. Shop owners, these days, need to be able to track their technicians efficiency. Car count is the lifeblood of the automotive repair industry and that relies heavily on your ability and your techs’ ability to turn cars around as quickly as possible while still performing a top quality service. Here at LPM we understand that you are constantly competing with the dealers as an independent auto repair shop and that is why we designed our time clock to help you improve efficiency while arming you with the data to increase your profitability.

Labor Profit Management has taken the complex nature of the auto shop time clock and streamlined it into an easy to use system for both auto shop owners and their technicians, it can be accessed by a computer, tablet, or smartphone. This means your techs can clock in right from the garage floor eliminating the hassle of using a physical time clock located somewhere in the shop. LPM offers the tools you need to continue improving every aspect of your shop. If you have questions regarding how our Time Management System can help your shop specifically do not hesitate to contact our knowledgeable and friendly staff.
Because knowledge is power and in this case knowledge equals money. By improving your Technicians’ efficiency rate you’ll be saving money that’s just been sitting on the table. Find out where your lost labor dollars are going through simplified reports. “Doing more with less” has become the small business mantra during these economically hard times and that’s why there has been a renewed focus on Effective Labor Rates (ELR). Let LPM show you where you can increase your shop’s efficiency, the numbers won’t lie and you’ll find profits in the truth.

Labor Profit Management’s auto shop time clock is great for both general repair shops and
specialty repair shops. With easily programmable ecodes you will be able to tell how long
your technician, not only, spends on a car with multiple repairs but how long they spent on
other tasks like warranty work, waiting for parts and waiting for authorization. We integrate with NAPA TRACS, Mitchell, RO Writer, Alldata and TCS. This attention to detail is the reason why you can become a profitable auto repair shop. Auto Repair Shops across the nation are seeing profitability off the charts because they can now measure and manage their labor dollars. Feel free to watch our videos, explore our website or call us to get started today!

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Technician Labor Tracking

The cost of labor is often any businesses’ largest expense and auto shops are no exception. If you are an auto shop owner, you know how difficult it can be to effectively monitor your techs’ productivity, especially if you are out of the service bays in the office or running the front counter. Just because your technicians look busy does not mean that they are working as efficiently as possible. Why is that important? Every second your techs are on the floor costs you labor dollars and it’s up to you to make sure that you are getting the most for your money. That’s where Labor Profit Management (LPM) comes in. We offer simple and effective solutions to help auto shop owners with technician labor tracking.

“I trust my techs, I don’t need to micro manage their time.” We understand that you don’t want to be the “bad guy” or it’s hard enough being “the boss” but you should be creating an environment that encourages you and your technicians to improve efficiency and overall job productivity. LPM can help review your techs’ productivity weekly and as a team you can find ways to make your shop far more profitable than it is now. Improved technician labor tracking will not only stop profit loss it can also improve your customers’ automotive repair experience.

Labor Profit Management’s time keeping system is easy to use for both shop owners and their techs. There is no expensive software or hardware; it simply lives online. Your employees can easily activate their time clocks along with specific “e-codes” which denotes the specific job they are currently performing. This level of detail not only helps you manage your technicians but inherently breaks down their work day into attainable goals that will give both you and your techs a sense of accomplishment at the end of every day. You may find that some techs are far more efficient than you previously thought or that others can improve on their work. In today’s job market, employees are often asked to do more with fewer resources and seeing as time is one of your most expensive resources, you have to manage it efficiently.

Maybe you are thinking, “I already track the time my employees spend on each job.” That’s all well and good but do you know their Effective Labor Rate (ELR)? Does your time management system make it simple to see where you are losing labor dollars? LPM provides you with easy to read reports and helps you track your progress to increased profitability.

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NAPA AutoCare Event – September 13th, 2014

Beau Rivage
875 Beach Blvd, Biloxi, MS 39530
(228) 386-7111

September 13th, 8:00am

Come see Labor Profit Management’s presentation on their state-of-the-art software at the Beau Rivage on Saturday, September 13th at 8:00am.
Afterwards, you can find LPM at their booth after 4PM for more information. We look forward to seeing you there!

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Featured in Shop Owner and Ratchet + Wrench Magazines

Shop Owner

Your roadmap begins with collecting all the labor dollars for your technicians’ time. Through measuring and managing, you can determine whether or not you are collecting all the labor dollars that are available to you, or if you are leaving money on the table.

Once you start measuring a few important metrics, especially ­effective labor rate (ELR), you will be able to make meaningful decisions in your business. Measuring and managing these metrics will help you find existing, hidden labor dollars — and collect more labor dollars — which can boost your bottom line. Read more >>

 

Ratchet + Wrench Magazines

Tired of feeling out of control at his shop, Express Tire & Automotive in Berea, Ohio, shop owner Dave Justice started routinely tracking his labor dollars by hand.

His meticulous approach to tracking not only turned around his shop, it also created a side business: Labor Profit Management, a software system that allows owners to manage productivity, efficiency and effective labor rates. Read more >>

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